Interpreter Information
The practice provides a health service that accommodates a diverse multicultural population including those with disability.
Patients are encouraged to use the free Translating and interpreting Service.
This free service is available 24 hours a day via telephone 131 450.
Further information about this is available on
http://www.immi.gov.au/living-in-australia/help-with-english/help_with_translating/translation_help.htm
Another free interpreting service is available for patients who are deaf and use Australian sign language (AUSLAM). Their contact details are:
Telephone1800246945
Website: www.nabs.org.au
Parking Information
Parking is available in the Brunswick Private Hospital car park. All day street parking is available on the South side of Moreland Road (on the same side as Brunswick Private Hospital).
Patient Feedback & Complaints
DO YOU HAVE A COMPLIMENT, SUGGESTION, OR COMPLAINT?
At Moreland General Practice we are committed to the delivery of best quality practice and services. We welcome your comments suggestions or complaints – so that we can continue to improve the services we offer – and the care we provide to you as our patient.
You can also speak privately to Gerry, our Practice Manager, or Rosemary, our Admin Supervisor.
If you prefer to be anonymous or would just prefer to address this matter in writing, please return to our Practice Manager – Gerry Formica.
If you have a complaint and you wish to take the matter further with an independent authority, you may contact the Health Services Commissioner Freecall on 1800 136 066.
